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Service Repair

Industry News
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Source: Motor Age

Clements shines light on similarities between repair, collision

November 5, 2009
By:Tschanen Brandyberry

LAS VEGAS ? While the repair side of the industry continues to change, there are more ways it can reach across and help others in the aftermarket. It was a fitting message during the opening ceremony of the co-located NACE and CARS on Thursday morning.

Source: Motor Age

The tech advantage

November 5, 2009

The new TRICO Tech program reaches out to the wholesale segment by encouraging inspection and replacement of wiper blades during the repair event. Brian Norko, vice president of sales and marketing, explains some of the expectations of this program.

Source: Motor Age

Goodyear to roll out jumbo OTR tires

November 5, 2009

Goodyear plans to begin production of 63-inch, 12,000-pound off-the-road (OTR) tires during the latter portion of next year.

Source: Aftermarket Business

MEMA champions to improve the aftermarket

November 5, 2009

The economy has created many challenges and opportunities for the aftermarket — and both can work to make the industry stronger.

Source: Motor Age

Menke's Automotive Repair named Motor Age Top Shop during ASA lunch

November 5, 2009
By:Tschanen Brandyberry

LAS VEGAS ? There were some pretty happy phone calls between Las Vegas and Newburgh, Ind., Thursday afternoon. During the ASA awards luncheon Thursday at NACE and CARS, Motor Age honored Menke's Automotive Repair as the 2009 Top Shop. Owners Vernie and Barb Menke follow in the footsteps of 2008 winner Aaron Clements, of C&C Automotive in Augusta, Ga., as the winners of the fourth annual contest.

Source: Motor Age

Getting a busy signal

November 5, 2009

George Witt discusses with CARS attendees about if it is OK to leave a phone off the hook, giving customers a busy signal. Witt says under some circumstances it is OK, and it might be better than some voicemails. He presented "Service Advisor Tips and Strategies" during Wednesday morning's CARS educational sessions.

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