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Source: Motor Age Shop owners don't commiserate but problem solve in CARS sessionNovember 6, 2009LAS VEGAS ? The topics that keep shop owners up at night and concerned about is not the same thing as what drew their attention a couple of years ago. But putting a group of owners together in one room during CARS might help a few owners sleep a little easier. A four-owner panel discussion turned into a sharing of ideas at ?What Are Owners Doing Differently Today that They Weren?t Doing 18 Months Ago?? during the Friday morning education session at CARS. Covering topics from operations to services, marketing and more, many attendees walked out with at least a couple of ideas on how to handle what they?re facing.
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Source: Motor AgeLetting parts get lost in the shuffle can lead to profit lossesNovember 4, 2009LAS VEGAS ? It?s your budget, you need to track it. And while you?re tracking it, keep an eye on parts and products that could be lost along the way. Even just losing a $6 product could end up costing your shop big time, up to $600 depending on what your net profit currently is. That can be some scary numbers for your bottom line, according to Charlie Fewell, who presented ?Financial Management for the Service Center? during training classes Wednesday morning at the Congress of Automotive Repair and Service (CARS).
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Source: Motor AgeSPX hosting Webinar next weekNovember 4, 2009SPX is hosting a free one hour Webinar next week to help technicians improve their diagnostics skills. The Webinar will cover the Pegisys, graphing, bidirectional control, Mode 6, Direct Hit and scope usage. The Webinar is Nov. 9 at 6:30 p.m. Eastern.
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Source: Motor AgeChanging plans can help shops improve strategies in this economyNovember 4, 2009LAS VEGAS ? As the economy keeps changing, today?s shop owners need to make sure not only are they looking forward, but they have plans in place. From their people to their business methods, today?s shop owners need to be prepared to change with the changing times, says Larry Edwards, president of Edwards & Associates Consulting. It starts with you, who needs to be prepared to offer new products.
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Source: Motor AgeHams training the ultimate service advisor this weekendOctober 27, 2009Do you have a service advisor who with just a little more training could really enhance your shop? Hams Management Systems is working with advisors later this week to turn them into the ultimate shop employee.
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Source: Motor AgeThe future of scan tools could be changingOctober 24, 2009ORLANDO ? You probably use scan tools in your shop on a daily basis, and Charlie Gorman as a few ideas of what you might expect to use in the future. Gorman, chairman of the National Automotive Service Task Force (NASTF), laid out a couple of future predictions during his lunch presentation at the WORLDPAC Supplier & Training Expo. The predictions tie closely to two committees within NASTF ? the Service Information Committee and the Equipment and Tool Committee.
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