 Mitchell 1 will host this year’s second Shop Management System Training Workshop in Overland Park, Kansas, June 25-27, at the Doubletree Hotel Overland Park. The training workshop, designed for those who have been using their shop management system for six months or more, will guide users through advanced functionality in the Mitchell 1 Manager and ManagerPlus system. Instructors will explore advanced setup, inventory, reporting, management and more, as well as integration with aftermarket cataloging and Customer Retention Marketing (CRM). John Dwulet, senior product manager for Mitchell 1’s management software solutions, will lead the workshop, along Tim McDonnell, national training manager; combined, the two have 26 years of Manager and ManagerPlus training experience. Mitchell 1 support personnel will also be on hand. “This advanced training workshop turns existing shop management system customers into power-users who get the most out of their software and business,” says Dwulet. “The sessions will uncover strategies allowing attendees to compete successfully against dealerships; maximizing their maintenance and repair opportunities and further the relationship with the customer.” At the end of each workshop, AMI Course Completion forms will be handed out to those attendees who wish to pursue AMI credits. Students completing this course will be rewarded 30 credits toward the Accredited Automotive Manager (AAM) designation. For more information or to register for Mitchell 1’s management system training workshop, visit http://www.buymitchell1.com/form/m1users.htm. Registration must be completed by June 10.
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